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Rachel Kelly is the Principal and owner of My Mermaid Home Real Estate, bringing over 14 years of experience in the Gold Coast property market. In an industry where the average property manager lasts barely 12 months, Rachel has not only survived, she’s built a thriving business and a reputation for being the calm in the chaos.

Known for her down-to-earth approach, straight-talking advice, and ability to handle just about any property management drama thrown her way, Rachel has built a reputation for being both professional and approachable.

With a Bachelor of Business majoring in Marketing and Management, Rachel combines strong industry knowledge with a genuine passion for helping clients achieve the best outcomes for their properties. From navigating Queensland tenancy legislation to managing investment properties with care and attention, she prides herself on making the process as stress-free as possible for landlords and tenants alike.

When she’s not answering emails, solving maintenance mysteries, or negotiating tricky situations, you’ll likely find her enjoying the Gold Coast lifestyle with her family, at the beach, or planning the next renovation project. Rachel believes property management doesn’t have to feel robotic, good communication, honesty, and a little bit of humour go a long way.